The products that you order will determine how and when your order will be shipped. Once your order ships, you will then receive an email with tracking info and an ETA.
Tread Only: If you only order a Tread, we will ship it either via UPS Ground or LTL (less than truckload) depending on your geographic location and whether it is going to a residence or business. If you order more than one Tread, it becomes too big for UPS and your order would then ship via a common freight carrier. Most orders for Treads will ship out in 4-5 business days and depending on your location, transit time can vary from 1-5 days.
Tread and Desk: When your order consists of a Tread and a Desk, it will ship LTL via a common carrier that services your area. All desk orders take approximately 3 weeks to build, package and ship. Depending where you are located, transit time will vary from 1-5 days for most all common carriers. When your shipment arrives, it will consist of three boxes (Tread, Desktop and Desk legs) that will be strapped to a pallet. To move the boxes inside, we recommend simply cutting the straps that hold the boxes on the pallet and hand carry each box inside.
TreadDesk reserves the right to bill customer for charges other than normal dock to dock or dock to curbside delivery. A "White Glove" indoor delivery service is available at an additional charge, but it is not available in all markets. If you are interested in this service, please call into our office for pricing and availability.
"I love my TreadDesk!! One of the best purchases I have ever made. Thank You!!"