Error Message on Your Control Panel:

An “Err” message simply means that the motor cannot turn the belt.
This can be caused by a few different issues but it is usually due to a
loose connection. There are several electrical connections made
underneath the plastic motor cover, and if one of these is not secure,
it will result in an “Err” message, and 90% of the time a loose
connection is the cause of this message.

To check for a loose connection, please follow these steps:

1. Remove the plastic motor cover on the front end of the Tread by
    removing the 4 screws holding it in place. This is best done by using
    a large handled regular screw driver.

2. Follow each wire to where it is plugged into the circuit board and make
    sure that they are all pushed securely in – there are 9 connections.

3. Press the “Start” button on the control panel to check.

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